When i push power on it the display screen lights for a second or so then goes blank

It does not show a code or anything it just shuts down immediately

This is a Suds Detect error code. The washer will not complete any cycle as long as the error code is present. The following link explains the error and some potential causes:

http://www.fixya.com/support/r3608687-sud_error

The number one cause of the error comes from using too much, or the wrong type, of detergent. You are required to use High Efficiency (HE) detergent with these washers because the concentration is formulated for HE washers that use small amounts of water. If using regular detergent, you are effectively placing 5 to 7 times the concentration required in the washer which causes excessive suds and can possibly damage the pump and seals. Using the wrong type of detergent can also void any manufacturer warranty you may have.

NOTE: HE detergent does not have a lot of suds, which often confuses consumers into thinking they aren't using enough detergent. With HE washers little to no suds is NORMAL and preferred.

If you use too much detergent, using the RINSE/SPIN option is recommended to flush the tub, drain pump and lines. IMPORTANT: It can sometimes take SEVERAL cycles to clear. Also, leaving the door open for a while can allow air into a suds filled drum to get rid of some of the bubbles. NOTE: You may have to UNPLUG the washer and allow it to sit for at least 30 minutes to reset the Central Control Unit (CCU) to get the washer to start again.

Secondary causes can come from something restricting the drainage system. Most notably, something lodged in the drain pump and/or drain hose(s). I've included a follow-on link that explains how to check the drain pump reservior if required.

Each one of these washers come with a technical data sheet inside.

To access, you will need to remove the lower toe panel under the door. The access screws are located under the bottom front edge of the panel. You may have to prop the two front feet of the washer up for better access ( a 2x4 works well for this). With the screws removed, the panel should drop down, then come off. If the tech sheet isn't directly behind the panel, it will be affixed to one of the interior cabinet walls.

The tech sheet lists all error code definitions, troubleshooting data, diagnostics procedures and wiring diagrams. I mention the tech sheet because you may need it from time to time to troubleshoot your washer.

Read through the information provided and let me know if you have any further questions. I hope this can help you.





FYI: I just recently had the same problem and had to replace the drain pump. If you determine the drain pump to be defective, and the pump housing is still in good shape, you need only to replace the motor. However, most parts sources only sell the pump as an entire assembly. To save money, there are outlet sources available on Ebay that sell just the motor - saving you quite a bit in repair costs. (I would not recommend you purchase a used pump motor - make sure any purchase is for a NEW motor). Installation is simple and only requires you to drain the residual water and remove the 3 screws holding the motor in place. The pump does not have to be removed to replace the motor.

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